This was sent to be by a co-worker I thought it would make for a good post. I don’t know who wrote them, but if you work in any E.R. it pretty much how it is. Enjoy!
1.The world of the er does not revolve around you. There are sick people here and you may or may not be one of them. We get to decide that. If it’s chronic, and already diagnosed by your doctor,its not an emergency. (Ex: back pain for three years).
2.Our definition of sick may not be your definition of sick. If a member of the ER staff says that someone is sick,it means that they are in the process of DYING. They have had a massive stroke,are bleeding out, having a heart attack, or have been shot. We don’t consider a tooth ache as sick. Painful yes. Sick no.
3.Don’t be a whiner. Do not ask for a meal tray and a warm blanket before you get into the gown. This is not a bed and breakfast. It’s also rude to eat and then leave against medical advise.
4.Physicians and nurses are not waiters. We are not customer service representatives. This is not McDonalds, and you very well NOT have it your way. Our job is to save your life, or at least make you feel better. If you want a pillow, two blankets, the lights dimmed, and the TV on the channel of your choice, go to a hotel.
5. If you have one of these four things, go to you own doctor in the morning:
1. A cold 2.The flu 3.A stomach virus 4. Anything chronic
6. If your child has a fever, you had better have given him Tylenol before coming in. Do NOT let the fever remain high just so we will believe the child has a fever. Do you want your child to have a seizure? Well do you?
7.We have priorities. We understand that you have been waiting for two hours in the waiting room. If you don’t want to wait make an appointment with your doctor. The little old lady that just walked in looking OK to you is probably having a massive heart attack. Thats why she goes first.
8. Do not ask us how long it will be. We don’t know. We don’t know what’s coming through the door in 30 seconds from now..so we surely don’t know when you’ll be getting a room. Never ask the triage nurse if you’ll be admitted.
9. We are not here for primary care. An EMERGENCY is something that is life or limb threating and that requires immediate attention. Get a family doctor and go see him.
10. If you have diabetes and do not control it, you are committing slow suicide. Non-compliance will not get you much sympathy. Especially the fourth time this month.
11. We know how many times you’ve been to the ER. We can usually tell you are faking it or just seeking drugs in the first 5 seconds of talking to you. Do not lie to us. If you lie about one thing, we will assume you are lying about everything. Coming in for de-tox 2-3 times a week is insincere.
12.If you are well enough to complain about the wait you are well enough to go home.
13. If your mother is the patient and we ask her a question, let her answer it. We are checking her level of consciousness, not yours.
14. If you see someone pushing a red cart down the hall at full speed and you hear bells going off..do not ask for a cup of coffee. Someone is dying.
15. If you have any sort of stomach pain and you ask for something to eat, you are not sick. If you are here for vomiting, we are not going to reload you.
16.If you can complain about the blood pressure cuff being too tight, or that the IV needle is hurting, you are not in that much pain. PS if you have more than three piercing or tattoos, don’t tell me you’re afraid of needles.
17. If you want to get something be nice. I will go out of my way to tick off rude people.
18. Do not talk badly about the other members of the staff. I work with them. The doctor that you hate i work with every day, and i know that he knows what he’s doing. I trust him a LOT more that i trust you. I am not here to be your friend, and neither is he. I will tell him what you say, and we will laugh about it.
19. Do not utter the words “you have my records.” I don’t have your records and I don’t have time to call and get them. Just tell me what I need to know. Answer my questions even if I ask them more than once.
20. Do not bring your entire family with you. One person at the bedside is all you need. It is really difficult to work around seven people in the event that you really are sick. This is a hospital, not a place for a family reunion.
21. Bring a current list of your medications and allergies. Include the doses. Nobody should be taking medications if they don’t know what they are or what they are for.
22. I know you doctor said to “go to the ER and I will call and tell them you are coming.” He probably didn’t. And the chances are even less that he will “meet you there later.”
23. If your doctor sent you here because his office was busy you may want to let him know that you waited 5 hours in the waiting room with 60+ contagious people and 4 more hours in the actual ER to get your sore throat looked out.
24. Its not cool to call 911 and tie up an ambulance crew for a non-emergency just because you don’t have cab fare. Coming to the ER by ambulance does not guarantee you will get right in. We routinely move people from the ambulance stretcher to a wheel chair to the waiting room.
25. If you come in on Tuesday with chest pain that started on Saturday don’t expect us to get excited..you didn’t.
26. We’ve seen it ALL. Moaning, writhing, and screaming. Falling to the floor or faking a seizure will not speed up the process one bit. Making obnoxious retching noises and then spitting in an emesis basin is not convincing either. If your going to barf, BARF!